How Outsourcing Works, The Simplified Way
First, what exactly is Outsourcing?
To grossly oversimplify it, it’s when you go online and find people to do something for you, all for a discussed amount. It’s the same as commissioning someone, except it’s contractual that could possibly go on for years, instead of it being a one-time thing.
This is what businesses do. I qualify it as a cheat code that everyone knows about because Outsourcing is the best way for them to save money and get manpower.
Small businesses benefit from this the most. They’re the ones that need manpower to grow their business. And since they don’t have the budget to hire in-house people to handle tasks your core team are too busy to tackle, they resort to outsourcing.
It saves them money, it saves them time and it grows the company.
Examples of Outsourcing
1. Customer Service Support
This is the most common task to outsource. Most companies, if not all, don’t have the time to answer customers’ questions. But they can’t ignore them either, since the customers are the main reason why the company is growing.
It’s mainly why Customer Service is so popular to outsource. It’s one of the most needed in any business. At the same time, not a lot of people are willing to work as a representative, since most of it involves talking to possibly-irate customers all the time.
Hence why it’s a good idea to outsource since it’s a guarantee you’ll find professionals who do this kind of job for a living.
2. eCommerce
Whether you like it or not, businesses have to have an online presence nowadays or else risk being obsolete. Since everyone is on their phones all the time, companies realize they either have to adapt or get left behind in this new era.
eCommerce is the trading of goods on the internet. It basically means having an online store, an online face, an online everything. Think Ebay and you get my point.
Now, when you talk about outsourcing eCommerce, it’s when you have a specialist make this online store for you. They also have to manage it, make campaigns and watch over the analytics. From the clicks to the site to the sales, they watch over it and make necessary changes.
3. Accounting
Companies need accountants that can do a wide range of tasks. Getting a remote accountant is easier and cheaper than hiring one in-house.
There are a lot of misconceptions about it, though. Some think that it isn’t safe, since you’ll be letting someone you don’t have immediate contact with handle highly important tasks that pertain to money. They think it’s untrustworthy, prone to scams and such.
But that’s entirely false.
Most of the accountants companies outsource to never have any problems with security. It’s safe and secure. They wouldn’t be a proper business if they have such a bad reputation.
Think of outsourcing as a slightly more elaborate freelance. It’s another gross simplification, but when it comes down to it, they are similar in a way. They both revolve around remote workers and both are partnerships between company and worker.
If you’re in need of manpower for your small to medium business, outsource with us now!